Reviews (30,474)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 18, 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 7, 2024

"I absolutely love Dsers; they are highly professional and extremely easy to use for adding products to your store. Their response times are fast, and they are very helpful. I am still new to this business and am looking forward to learning more about how to use Dsers. Thank you."

LaamBrosia
Cyprus
About 1 month using the app
DSers replied August 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 30, 2024

Since I started my ecommerce business this app helps me every single time i got an issues. Also, thank you Isak for immediate response in my messages and for helping me tracking my previous record. The service was good and the devs and assistance is very responsive in every concerns. Thank you DSers and its team!

The House of Sisssy
United States
Almost 2 years using the app
DSers replied August 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Big thanks to Amelia, fast, kind and accurate assistance!

Eder Boutique
Italy
About 2 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 19, 2024

I would reccomend using DSERS as it is has great features and also great customer service . Chloe really helped me a lot today and was patient .

Bundas Bolt
Hungary
6 days using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 8, 2024

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

Forever Growth
United States
About 2 years using the app
DSers replied September 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 3, 2024

Very good plugin with a lot of potential. It makes dropshipping easier than ever. Customer service is good, also very responsive and helpful. I was able to get assistance and my questions answered and was guided through step by step. Thanks a lot Isak.

ThiccStep
Australia
4 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Zico is fast and on point to provide help! very nice!

Turbo Breeze
United States
About 1 month using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 19, 2024

Zico was extremely helpful and knowledgeable in sorting out my problem, thank you.

Leggings Gal
Australia
About 1 month using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

I received support from Lydia and to be fair, I'm quite new to Shopify and very new to Dsers and I was being an idiot to be fair. Imported a product and looked for support as I couldn't see it on my store. Turns out I only had "Point of Sale" as the chosen sales channel instead of "Online Store". But Lydia was very polite, quick to respond and very helpful regardless.

Puurfetto
United Kingdom
About 20 hours using the app
DSers replied November 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team