Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

April 18, 2024

Un grand merci à Aimee pour son aide et ses conseils sur ma commande.

Voca Bird
France
About 1 month using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

I want say that the service, for me Bianca, was perfect, fast and helpful response!

ToddBowl™
Romania
29 days using the app
DSers replied April 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 13, 2024

ottimo servizio clienti efficiente cordiale e risponde velocemente

HomeDreamarket
Italy
About 1 month using the app
DSers replied April 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

I am new to dropshipping. I placed an order which failed and started to panic. I then went to "chat" on DSers and they resolved all the issues and got the order placed for me! What a relief!

Shepherd Outdoors | Trusted Outdoor Gear Made for Adventure
United Kingdom
27 days using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Já tinham me falado que o atendimento do Dsers era bom, só não sabia q era tanto até precisar, a Atendente Blanca em questão de minutos resolver o meu problema que tinha tentado de varias formas sem sucesso, atenciosa, tira as duvidas e resolve o problema ...parabéns, parabéns Dsers e a Blanca, por mais profissionais assim...

Leaofast
Brazil
About 2 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 1, 2024

Excellente aide grâce au professionnalisme de RITA !! Un grand Merci

MADOY
France
4 months using the app
DSers replied March 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 7, 2024

gracias Vivian, me sirvió tu ayuda muy rápido

Infusion Casa Chile
Chile
About 1 month using the app
DSers replied April 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Alice from DSr's walked me through the whole process of shipping orders and was incredibly helpful! I had no idea how to do it and was honestly kind of intimidated by the process, but she was kind and patient and extremely helpful. 10/10 service. Thank you Alice!

Migra Cure
United States
4 months using the app
DSers replied March 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Talked to Isak about all my issues with the fulfillment issues and he solved everything! Very satisfied with the customer service.

USAPride
United States
About 2 months using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 2, 2024

the best support channel among many apps I have used

The Retro Rollers
United States
About 1 month using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team