Reviews (31,290)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 15, 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I had an amazing experience with DSers support! Chrissy was incredibly helpful and went above and beyond to resolve my issues. So patient, knowledgeable, and made the whole process so easy. I truly felt supported and appreciated the dedication. Thank you, Chrissy, for such a positive experience – you’re a fantastic asset to the DSers team!

Must Have Haven
Australia
About 1 month using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Vibrant Watch
United States
21 days using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
Brazil
Almost 2 years using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Great attitude and patience
Thank you very much

AdelsOutlet
Israel
Over 1 year using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 27, 2024

Very good service
Thank you!

Kathiana Cardona Store
United States
About 2 years using the app
DSers replied October 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2024

As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me.

I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business.

Best regards,
Hieu Nguyen

Sporty Mall
Vietnam
24 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2024

Aurora was very helpful and kind !

LAZZIO
Germany
6 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.

Perfect Gifts Inc.
United States
10 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I would like to thank the support team and especially Rafael, he brought me up to speed and helped me solve my problem and did it very quickly and efficiently, thank you very much.

Auquest Brand
Germany
About 2 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team