Reviews (31,500)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with platforms like Shopify and WooCommerce, enabling quick setup and efficient syncing. They value the bulk order processing, advanced product customization, and robust supplier management tools. The user-friendly interface suits both novice and experienced dropshippers, while responsive customer support and automation features like automatic price and stock updates significantly enhance operational efficiency and business growth.

October 29, 2024

Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.

Vibetality
United Kingdom
9 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Zina was the best for customer service. She was educational and patient with me and answered all of my questions!

Furever Pawsible
United States
About 1 year using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Ma boutique
France
24 days using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Celia is very helpful and fast i was facing a problem on how to create an order on shopify and make this appear on my open order section on dsers and she help me very smoothly

thanks to her

Bilinky
Morocco
2 months using the app
DSers replied October 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Elora helped me a lot, thanks for the support. Much appreciation, must have a raise as well hahaha.

Fiorexa
Netherlands
About 2 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 30, 2024

Easy to use and excellent customer service the longest you wait is 2 minutes normally quicker and they're really helpful.

Draper's of Manchester
Hong Kong SAR
4 days using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

Holistic Wellness Products
United States
About 2 months using the app
DSers replied November 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 19, 2024

Very helpful. Thank you!

Maui Trendy Bazaar
United States
6 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

As a new dropshipper I was very confused about the process. Chrissy was most helpful with explaining the process and showing me step by step what I need to do when my store opens. I appreciate the time that was taken to assist me and trust that if I have any issues moving forward that I can count on their support!!

The TrendySphere
United States
5 days using the app
DSers replied November 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 21, 2025

AgradeÇo demais o atendimento da Olivia, foi impecavel, sem a ajuda dela nao conseguiria dar andamento no que eu precisava. Desde o comeÇo ao Fim me auxiliando. Muito grata a voce querida Olivia.

ShopTrend MF
Italy
4 months using the app
DSers replied January 23, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team