Reviews (31,344)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 7, 2024

I was helped by Vivian who was very patient and knowledgeable and helped me with a very difficult and confusing issue and made me feel at ease

Lingerie-N-Things
United States
9 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 5, 2024

I was very well attended to by Sandy, she saved me from a very big problem.

Bela Diva
Brazil
15 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 11, 2025

Thank you to Fiona who was very responsive and attentive!

Badeez
France
3 months using the app
DSers replied January 13, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 27, 2024

Thank you Wendy for taking the time to solve my problem and for providing me with additional information on how Dsers works.

Broderie d'Art
France
3 days using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Lucy helped me provide more information about dsers, she got quick and detailed responses!

Maliene.
Netherlands
15 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 29, 2024

I cannot thank Myra enough for the help given. Im very new to drop shipping and i was given guidance on the route i must follow to ensure my success. If youre new to this, start here and you will be given the keys to the ferrari of life. Thank you Myra!!

FlairTender
United States
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Hello selena was amazing she helped answer my questions when I wasn't so sure about my dropshipping business. Thank you Selena and thank you dsers for your kind service <3

Swanky Shop
United States
About 1 month using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 14, 2024

Fast customer support

WaveBeamPro™
United States
Almost 2 years using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I've talked to Esfania, and she helped me very well to find out how to do certain things.

PurifX
Romania
15 days using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 12, 2024

I just had the most incredible experience with Dser's customer support, thanks to the exceptional service provided by Rita! Her kindness, patience, and professionalism truly exceeded my expectations.

bestformypet
United States
3 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team