Reviews (30,474)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 10, 2024

Aurora, Thanks a lot for your patience and for guiding me through the first steps on Dsers. Your explanations and your screenshots helped me a lot. Thanks

Neeliyah-Shop
Germany
16 days using the app
DSers replied November 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
United States
19 days using the app
DSers replied August 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 29, 2024

Isak is super helpful, thank you for the help and will continue using DSers for it's great custyomer service

sleerenity
Australia
About 1 month using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Mix Mart Essentials
United States
6 months using the app
DSers replied August 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 16, 2024

Thank you Lydia for all of your help and advice with my store. You are very knowledgeable, polite and patient. It is great working with you.

Katya & Liza Secrets
United States
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Bash & Bliss
United States
10 days using the app
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Villanelle solved my problem. Now I works

Ercanos
Sweden
7 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

This app is just amazing. Good interface, innovative system and nice support. Ms Maria saved my day.

JJ Market
Japan
2 months using the app
DSers replied September 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

AURAFYE
United States
23 days using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Celia is the best! i had a shipping problem with my shopify store and Celia was able to isolate the problem effortlessly for me just by running through a few things.

GODISLOVE
United States
4 months using the app
DSers replied August 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team