Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

March 22, 2024

I was seen by Chrissy and my problem was resolved quickly. I am satisfied! And I recommend Chrissy's service through Messenger.

Aqui Tem Utilidade
Brazil
About 2 months using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Fantastic customer service, Rin and Tiffany were also incredibly helpful, Tiffany went above and beyond with her customer service and saved me a lot of time! Absolutely fantastic!

DolceAbode
United Kingdom
4 months using the app
DSers replied March 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 25, 2024

Raphael, provided a great service when i was in need of it. thanks a much.

Pet Paradise Gear
Canada
About 1 month using the app
DSers replied March 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

I had some problems with my store, and I received all the attention from Raphael. He was very professional and guided and resolved all my doubts. It's a pleasure to be treated like that! Thank you, Raphael.

Bolubuys
Spain
10 days using the app
DSers replied April 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Thank you people for all the great help you provide in this amazing application, Thank you so much Krystal for all the effort you made to help me today

Shinyshellz
Netherlands
30 days using the app
DSers replied February 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 11, 2024

ABSOLUTILY AMAZING WAS HAVING SOME ISSUES NAVIGATING THE APP AND JENNY WAS TO THE RESCUE .SHE HELPED ME AND WALKED ME THROUGHT THE PROCESS .THANK YOU SO MUCH!!!! WHAT AN AWESOME EXPERIANCE

Webi
United States
27 days using the app
DSers replied March 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Thanks Wendy for your time and helping to resolve the issue I was encountering . You are the best

Eva Deal
Netherlands
2 months using the app
DSers replied April 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Rin has solved me every single doubt and problem I had with my product getting connected to the shop. Amazing work and politeness!

PorscheFactory
Spain
24 days using the app
DSers replied February 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 23, 2024

Ralla's customer support did great job for me.Fast and just on point .Thank you very much!

Crasiffa
Bulgaria
26 days using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

The collaborator Wendy helped me a lot that night, I was having a lot of difficulty as I was new to the platform and this support provided by Wendy solved my problems.

Venezza
Brazil
3 months using the app
DSers replied February 11, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team