Reviews (31,344)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

Edited October 11, 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

De George's Home Goods
United Kingdom
7 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 6, 2024

Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.

Olevs Oficial Store
Brazil
Almost 2 years using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Great thanks to dear Esfania from Support Team of DSers. Thank you for yout patience and valuable help.

KOSALI
United Kingdom
2 months using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Vibrant Watch
United States
21 days using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Hayley was wonderful! I had a link issue with dsers and aliexpress and she was able to help me, in no time flat! She also helped me place orders when I was having sku and variant issues with mapping! Thanks Hayley!

Lolu Active
United States
3 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 2, 2025

Great costumer service!! Really appreciate it!!

Nimanda Jewelry
Germany
2 months using the app
DSers replied January 6, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Great platform! Awesome customer service. Thank you for all your help.

Orangecatglow
United States
2 months using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Dsers customer service is awesome! They answered all of my questions and was very fast with their responses.

Mofashiondiva
United States
About 2 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Really helpful Customer service. Solved my problem, took the time to understand my problem and had a lot of patience.

Thank you Chloe

The Pet Supply Hub
United Kingdom
29 days using the app
DSers replied October 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 4, 2024

I had an amazing experience with DSers support! Chrissy was incredibly helpful and went above and beyond to resolve my issues. So patient, knowledgeable, and made the whole process so easy. I truly felt supported and appreciated the dedication. Thank you, Chrissy, for such a positive experience – you’re a fantastic asset to the DSers team!

Must Have Haven
Australia
About 1 month using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team