Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

April 24, 2024

Raphael on DSers customer service (Messenger live chat) was incredible.

10/10 sould recommend and will guaranteed be using again!

FERJADKO
Belgium
About 1 month using the app
DSers replied April 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 28, 2024

I received excellent support from Isak. Thank you very much :)

We Petz
Brazil
About 1 month using the app
DSers replied March 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

very satisfied with the quality of service.
I especially thank "Isla" for the quick response and helping me solve my problem

My Store
Kyrgyzstan
20 days using the app
DSers replied April 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Everything is much easier to use thanks to your technical support, thanks Lily for your help, I appreciate it very much and I salute the whole DSers team!:)

My Store
Poland
29 days using the app
DSers replied March 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 30, 2024

I made a mistake while ordering with the wrong supplier. Chrissy from the support team assisted and helped me perfectly in every way. The response time was very quick and the support was perfect!

FeraFinds
Netherlands
2 months using the app
DSers replied January 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 23, 2024

I discussed with Via regarding the product not being properly integrated into the Shopify store. She promptly addressed the issue, quickly identified a server-related issue, and actively pursued the team to resolve it. Within a short span, Via confirmed the success of the test push. I appreciate her dedication to addressing the problem and ensuring minimal impact on the customer's business. Her excellent customer service makes her a valuable asset to the support team.

Serene Stowaway
Australia
3 months using the app
DSers replied January 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 21, 2024

Wendy. The Best❤️ Very professional and dedicated. Love his service

Urbanraj
United States
6 months using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Sandy was super patient and helpful. Glad I had her guidance

InfiniteEase
Canada
3 months using the app
DSers replied March 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 21, 2024

thank you for your help, you always make my job much easier :)

Tiny Wonders
Netherlands
7 months using the app
DSers replied January 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 10, 2024

i had a few questions that got answered really fast and professionally, lucy helped me a lot,easy and convenient to use,very recommended

Harmonique
Israel
29 days using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team