Reviews (30,474)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 3, 2024

First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!

Charm Haus
Cyprus
About 1 month using the app
DSers replied September 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.

Montana Home & Kitchen Co.
United States
About 2 months using the app
DSers replied August 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Very fast and good customer service!

WashCrush
Germany
12 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Helped me very fast. Thank you :)

IVEROO
Germany
7 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 16, 2024

Since I started with DSers‑AliExpress Dropshipping is been uphill, your great customer service and all the improvement had make my job easier to manage my stores and continue growing. thank you for the support and lets continue working together.

NewInov8
United States
About 2 years using the app
DSers replied July 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 27, 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Elicon
Sweden
About 1 month using the app
DSers replied August 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Atendimento da Lydia. Muito prestativa. Me respondeu super rápido com ótima didática na explicação. Muito satisfeito com o atendimento dela.

Mentes Curiosas Kids
Brazil
12 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Maria was extremely helpful and courteous, excellent service!

So Boho Decor
Australia
5 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 3, 2024

Olivia has really put my mind at ease. I thought something was a BIG problem, but it turned out just fine with her assistance. Thank you so much.

Compelling Aim
United States
3 months using the app
DSers replied August 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Thank you very much to Olivia for the help she gave me today. Very diligent, attentive to details, responsible and quick to respond. Thanks to the platform management for having such wonderful and responsive employees. I hope for long-term cooperation. I wish all the best and prosperity to the company.

CozyCelebration
Poland
2 days using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team