Reviews (31,296)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 20, 2024

Celia was super helpful

jewlicy
United Kingdom
Over 2 years using the app
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Great thanks to dear Esfania from Support Team of DSers. Thank you for yout patience and valuable help.

KOSALI
United Kingdom
2 months using the app
DSers replied December 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 14, 2024

Fast customer support

WaveBeamPro™
United States
Almost 2 years using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I would like to thank the support team and especially Rafael, he brought me up to speed and helped me solve my problem and did it very quickly and efficiently, thank you very much.

Auquest Brand
Germany
About 2 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 27, 2024

Thank you Wendy for taking the time to solve my problem and for providing me with additional information on how Dsers works.

Broderie d'Art
France
3 days using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I had great help from the Dser customer service. I'm very pleased with all their help and fast respond! Amazing

Slipps
Sweden
2 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
Brazil
Almost 2 years using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Myra was exceptional with me. She is very responsive and, above all, incredibly kind. She resolved all my issues with great patience and professionalism. What a pleasure it is to interact with someone like her.

Skinavia
France
About 2 months using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.

Perfect Gifts Inc.
United States
10 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Hayley was wonderful! I had a link issue with dsers and aliexpress and she was able to help me, in no time flat! She also helped me place orders when I was having sku and variant issues with mapping! Thanks Hayley!

Lolu Active
United States
3 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team