Reviews (31,411)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 29, 2024

Very thankful for the time and help, which vivian invest to solve my problem. She definitely deserves an salary + and really in general, very good support.

Trendest
Switzerland
3 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Best fulfillment tool out there! Also, quick and very helpful customer support. Would recommend to anyone.

TechTail
Netherlands
9 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Lydia has helped me quickly with a problem that I couldn't solve within 2 hours. Thank you very much Lydia! I'm prone to ask again for help.

Kolibri Kinder
Germany
8 days using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 12, 2025

I had a doubt about a product availability and Zico helped me to understand the product availability. Prompt response to resolve the issue. Thanks Zico.

Smart Living OZ
Australia
8 days using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Celia was super helpful

jewlicy
United Kingdom
Over 2 years using the app
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Netherlands
About 1 month using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 12, 2024

I have a great support from Celia,thanks for your supporting team. I solved the problem real quick!

About The Blink
Hong Kong SAR
2 months using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
United States
6 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

I want to shout out Vivian for her amazing help during my recent interaction. She was friendly, knowledgeable, and went above and beyond to assist me with my questions. Her positive attitude made the experience enjoyable. I truly appreciate her support and highly recommend reaching out to her for any assistance. Thank you, Vivian!

ComfoWears
Sweden
2 months using the app
DSers replied October 15, 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.

BoozShirt
Vietnam
About 1 month using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team