Reviews (31,336)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 15, 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Helped me solve my problem quickly. Thank you for your help Rita :)

robotree.shop
Poland
2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 3, 2024

Amazing support experience, Teresa went above and beyond to ensure my matter was resolved!

PetWardrobe
Australia
Over 1 year using the app
DSers replied November 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 6, 2025

I had an issue with my subscription and Jasmine was really great to deal with. Thank you Jasmine! :)

Thilo
United Kingdom
19 days using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

HOMEFOLIOPK
Pakistan
About 2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Excellent Service!
I was extremely satisfied with the support I received from the Dser team. They handled my request quickly and efficiently, resolving the issue with great professionalism. Communication was clear and courteous, and they provided all the necessary information to proceed without any hassle. I highly recommend their services to anyone looking for top-notch customer support. Thank you again!

My Store
United Arab Emirates
About 12 hours using the app
DSers replied December 2, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 22, 2024

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

HOLiSTYCO
Brazil
5 months using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2024

DSers has truly transformed the way I manage my dropshipping business! The integration with AliExpress is incredibly smooth, making product importing and order fulfillment faster and more efficient. The ability to process bulk orders has been a lifesaver, letting me handle large volumes with minimal effort.

A special shoutout to Luna from the support team, who provided fantastic assistance. Luna was patient, knowledgeable, and made sure all my questions were answered thoroughly, ensuring that my setup was flawless. Exceptional customer service like this makes all the difference!

I highly recommend DSers to anyone looking for an efficient and user-friendly tool to scale their dropshipping business.

Vital Blue
Poland
7 months using the app
DSers replied September 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

The support was amazing especially Esfania, who was very supportive and friendly

abaya-femmes.com
United Kingdom
20 days using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 6, 2024

The customer service is truly outstanding, in particularly I thank Esfania! I have never had such attentive and understanding help. recommended

Lanthy Sp
Italy
About 2 months using the app
DSers replied November 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team