Reviews (31,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 6, 2024

The customer service is truly outstanding, in particularly I thank Esfania! I have never had such attentive and understanding help. recommended

Lanthy Sp
Italy
About 2 months using the app
DSers replied November 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2024

10/10 service, their live chat was a life saver i was stuck for a long time and Lena one of their customer service reps assisted me with my issue and was resolved in no time. Very professional and helpful thank you for your time.

My Store
United States
2 days using the app
DSers replied November 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I would like to thank the support team and especially Rafael, he brought me up to speed and helped me solve my problem and did it very quickly and efficiently, thank you very much.

Auquest Brand
Germany
About 2 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
United States
29 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 6, 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
United States
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Helped me solve my problem quickly. Thank you for your help Rita :)

robotree.shop
Poland
2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 7, 2024

24/7 hour live support is very good i am statisfied with service of dsers and i special thanks to person who help me in just few min

myloveglobal
Germany
About 1 month using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 3, 2024

Amazing support experience, Teresa went above and beyond to ensure my matter was resolved!

PetWardrobe
Australia
Over 1 year using the app
DSers replied November 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 6, 2025

I had an issue with my subscription and Jasmine was really great to deal with. Thank you Jasmine! :)

Thilo
United Kingdom
19 days using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team