Reviews (31,516)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 25, 2024

"DSDers has been an excellent service for managing my orders. I really appreciate how easy it is to use and the level of automation it provides. The platform is user-friendly and allows me to efficiently manage and track all of my orders with ease

thank you !
Rfimp

LIYAH MARKET
United States
2 months using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 15, 2025

Very satisfied with the customer service and Blanca helped me sort out my issue quickly.

Flexify Gear
Mauritius
About 1 year using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 14, 2024

DSers has been an incredible tool for managing my dropshipping business. What truly stands out is their outstanding customer support. Every time I’ve had a question or faced an issue, the support team has been extremely responsive and helpful.

Their team is not only quick to reply but also provides clear and effective solutions. Whether it’s a technical issue or just guidance on how to use certain features, they handle everything with professionalism and care.

It’s rare to find such a reliable support system in the dropshipping industry, and DSers has exceeded my expectations. If you’re looking for a tool with excellent features and a support team that’s always ready to help, DSers is definitely worth trying!

Bloomy Mama
Romania
About 1 month using the app
DSers replied December 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 29, 2025

Very good and easy to use this app.

Esfania (from support team) was very helpful and good at explaining the steps to follow in order to fix my problem.

I wish there were more Esfania in every support team !

Krezona Store
United States
4 months using the app
DSers replied February 5, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 10, 2024

I've never used the Dsers app before and ran into an issue. I contacted support and Olivia was great! Through the frustration of setting up my store, she was very helpful and kind. She helped me solve the problem! Thank you!

Mighty Valor
United States
Over 1 year using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2025

I just contact the DSers Support with a problem I have and my problem was solved so fast! Chloe answered me directly after I described the problem. She solved it in 5 minutes! This support is priceless! I love it!

Baylemi
Germany
8 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2025

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.

Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

4EverCalm
United States
4 months using the app
DSers replied January 6, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2024

“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly.

The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"

H1927
United States
2 months using the app
DSers replied December 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

I had an good customer service experience. Rita was helpful and answered all my questions and patiently helped me navigate things I was having trouble with so make sure we could get to a solution that worked well.

MAHO
United States
2 months using the app
DSers replied December 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 5, 2025

DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.

Tranquil Living
United Kingdom
About 1 year using the app
DSers replied January 13, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team