Reviews (28,723)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.
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perfect customer service support on time and very friendly. can't express how happy i am with the service. all i can say is "chloe is very smart and do help their clients with pure heart".
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I’m more than happy with customer service DSerst , specifically with Chloe, he helps me super fast sort the issue I needed to having done asap.
Customer Service was amazing. I had a problem filling an order that would not map and CHAT help stayed with me until problem was resolved. GREAT HELP..!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Guys!! I have to say one thing. This is the app, the best tool I've ever used. I can't have any more words than the best meaning I can say. The customer service was fast, friendly, great from the person who helped me. her name is Vivian!! I am the one who started Dropship with a lot of difficulties. and she was willing to help me deal with all those difficulties!! Really lucky to work with her!! These are my last words!! if someone asks if you should use Drers to get started? I would say you MUST take it!! Thank you very much Vivian!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia was incredibly helpful and super quick - completely went into details to really help me. Thank you so much was very satisfied.
Today I was passing with a serious problem upon processing an order to my store, but everything changes when I contacted Chloe , she was really helpful, informative and patient. Chloe is really a professional one who helped me step by step in Dsers orders. I don't know how to thank you Chloe.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐
I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.
Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.
If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.
Highly recommend!
Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great.
So far I love this app better than any other services out there.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Olivia has really put my mind at ease. I thought something was a BIG problem, but it turned out just fine with her assistance. Thank you so much.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was really searching for assistant from everyone and anyone, finally, Olivia came and saved me from the furustration.
she is a wonderful person and patient and wanted to assist me to the best that she can.
I am so happy she was the one I was dealing with because she was assisting me via photos and not only chat.
thank you once again, you are the top customer service I ever had for today.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team