Reviews (31,148)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 3, 2024

Zico was amazing! Quick replies and was very detailed in his explanations. He sent screenshots for EVERYTHING! This was so helpful as i'm a visual learner. I'm just starting to get orders but the set up has been great and certainly better than AUTODS.

The Bling Haven
United States
7 months using the app
DSers replied December 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.

Wholesome Gifts 4 All
United States
5 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 8, 2024

My specialist Sandy from DSers customer service was absolutely amazing, she was very patient, thorough, and super helpful. She sent screenshots in a timely manner and resolved my issue within minutes!! She's an asset to DSers, thanks so much!

NiftyNifts
United States
Over 1 year using the app
DSers replied December 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Really Nice customer service with Wendy she is really clear and helpfull and professional... I didnt use that much the app but she tried to resolve the best she could each of the doubt.

Selfie Republic
Bulgaria
4 months using the app
DSers replied December 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had a product that needed to be fix and it they where there for me every step of the way.

Fashion Little Box
United States
Over 1 year using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.

What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.

Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.

Cooksentials
Canada
19 days using the app
DSers replied November 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 10, 2024

Sandy from the DSERs team was extremely helpful, working on her end and guiding me through the errors that I was facing. I love the DSERS team app and having a 24/7 live chat is such an amazing add to my store! I Thank you SANDY!

Rob Steins
United States
4 months using the app
DSers replied December 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I've been using DSers for a while now, and it has significantly streamlined my order management process. The app is super easy to navigate, and it integrates smoothly with Shopify, making it a must-have for anyone doing dropshipping. It saves me so much time, allowing me to fulfill orders quickly and focus more on growing my business.

Special shout-out to Raphael from the support team! He was incredibly helpful and responsive, guiding me through every step with patience and expertise. Raphael made sure all my questions were answered and even provided extra tips to optimize my workflow. DSers has not only a great app but also an amazing support team that genuinely cares about its users. Highly recommended!

FlyCleats
Pakistan
About 1 month using the app
DSers replied November 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2024

I had such a great experience with Vivian from the DSers support team. Vivian was incredibly patient and helpful, taking the time to guide me step by step and making sure my problem was fully resolved. Their kindness and expertise really stood out, and it’s rare to find such excellent customer service. Thank you so much, Vivian, for making this process so easy and stress-free you’re amazing!

Blissora
France
2 months using the app
DSers replied December 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Thank you to Chrissy for the valuable assistance in processing my orders. Thanks to their responsiveness and attentive listening, my orders, which were previously failed, were quickly resolved.

I am truly grateful for their professionalism and efficiency. It’s a real pleasure to work with someone so responsive and attentive!

Thanks again for your support, and see you soon!

Best regards

Bivouacamp
France
7 months using the app
DSers replied December 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team