Reviews (31,319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
Refine
-
By rating
DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lena was so great she helped me to sort out my problem, as i started a new business only. it was so helpful.
Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They helped me perfectly with the migration of my store and the job was done in just a few minutes!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Even if you run into a problem the helpful people on the chat function take time and effort to sort it out for you. Thank you Esfania for all your help. Very satisfied
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very nice and helpful Service by Sandy, appricate it a lot, took her time and gave support on every topic came up!
Thanks again, great fulfillment!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian helped me today with my issue that had confounded me completely to the point, I almost cancelled the order. I was so frustrated. When Vivian got my issue via Chat she walked me through the process so simply and easily. Thank you Vivian.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I needed help sorting a order and they were able to provide me direction and screenshots in less then 5 min and I was able to get everything handled. I really appreciate Aimee's help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I appreciate their prompt response on handling things. You message them on Facebook messenger and they reply quickly. Krystal was very helpful with getting me the help I needed and resolved it quickly and efficiently. Thank you!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward!
Thanks Rfimp!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Maria has been absolutely amazing! She helped me with everything I needed and provided top-notch support. She's truly a lifesaver, and I would say she's #1 in customer service. Highly recommend her for anyone looking for excellent assistance
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team