Reviews (30,473)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 6, 2024

It worked very well and solved all the problems, from Sandy :)

RedBlazon
United States
4 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 14, 2024

I was helped by Zico on Dsers chat, and I am very grateful. My problem was solved in an instant, much gratitude to Zico from Singapore. I am using the tool and I am loving the experience.

Loja Goduxo
Brazil
16 days using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Mix Mart Essentials
United States
6 months using the app
DSers replied August 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 27, 2024

Agent was very friendly and prompt on my requirement.
Solved very fast.
Thank you.

Poochi Paws
Canada
About 2 months using the app
DSers replied October 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 26, 2024

I have some issues and reached out to DSer for help. The Customer Service support from Blanca, the lady who handle my problem was so great. She was very profession, and patient in dealing with what I told her I was experiencing. Overall, I will say she offered me a great customer service support

Girls Of Fashion
United States
22 days using the app
DSers replied August 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Strongly recommend. "Vivian" is truly a Gem, helped me utmost professional manner with alot of patience, guided me all the procedure couple of times and I was able to fix my problem.I hope to have "Vivian" again if I am going to face any problem in future, once again .. Thank you :)

My Store
Hong Kong SAR
2 days using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 1, 2024

I had a nice customer service support experience with Rfimp. Good communication and simple to understand.

Versapotty
United States
3 months using the app
DSers replied September 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

very fast answer thank you so much!!!

HOTTI
Israel
About 1 year using the app
DSers replied November 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Had A great team member AIMEE , Very helpful and quick and i appreiate the time

Aloemari
United States
4 months using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Thanks Sherry for helping me quickly and solving my problem :)

Evoventura
United Kingdom
3 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team