Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

January 26, 2024

I'm brand new to dropshipping and after a solid week of blood, sweat, and tears setting up my store (ok, no blood) I got my first order!!! I couldn't believe it. I got stuck in the payment process so I hopped on to FB Messenger and was connected to SHERRY after just a few short minutes. She could not have been nicer or more helpful - she took the time to explain the steps to me in detail and even provided screenshots. I have tried a few other dropshipping platforms but I'm so happy I settled on DSers!!! HIGHLY, HIGHLY RECOMMEND TO EVERYONE!!!!!!

zyndyn
United States
16 days using the app
DSers replied January 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 17, 2024

Irene was very clear and helpful with my problems.

The Electric Chef™
United States
5 months using the app
DSers replied March 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Very helpful with my issue today . Thank you

3 Dragons Comics and Collectibles
United States
2 months using the app
DSers replied April 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Had a VA named Eden today helped me. He/She was very patient and polite with me because I tend to tab out of messenger to handle my store after asking my questions. Would recommend to others :)

SLEICE
Singapore
2 months using the app
DSers replied February 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Very good Customer service, Replies within seconds! Thank you Marshall! They won't hesitate to help you out when you have a problem. They will work with you and figure out any issue that you have. Recommend 100% in my opinion

TwinkleToes
United States
3 months using the app
DSers replied January 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

The app is really helpful for operating our Online Store. Today, Chrissy supported me successfully with a small question I had. Really kind and quick support :) !

Mahea Organizer
Germany
About 2 months using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Perfect customer service, right on time, problem solving and attendance at its best ( Chrissy is the best!)

Nwaya
United Arab Emirates
14 days using the app
DSers replied April 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 25, 2024

Fantastic service and my problem was resolved in minutes. The guidance provided by Sandy was super easy to understand and response times were very fast! Highly recommend, thanks again!

Enzensa
Norway
3 days using the app
DSers replied February 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2024

I was attended to by Wendy. I remembered Peter Pan. I was very well attended to, the waiting time for the service to start was minimal. The knowledge and proposed solutions solved all my problems.

Thanks .

Ser Mais Bella
Brazil
3 months using the app
DSers replied February 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Adele has been very helpful gave me all the answers I was looking for

Galaxycosmicempire
United States
About 1 month using the app
DSers replied April 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team