Reviews (31,305)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 3, 2024

Good advice and solved the problem quickly. Thank you very much.

Insidejobtoys
Portugal
About 2 months using the app
DSers replied December 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Vinerack
Australia
17 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 24, 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
Germany
About 2 months using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2024

My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you

Estillo Bolsas e Mochilas
Brazil
4 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Celia was very helpful in providing me with the help I needed, she answered all the questions and gave me detailed explanations. I asked multiple questions and understood all of her answers. Great job!

Invero
United States
2 months using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Very helpful resolved issue right away.

Jens Unique Shop
Canada
2 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

Outdoor Hive
United States
4 days using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Amazing Support Team. I had pleasure getting first hand help from Blanca as new to Dsers. She had shown great patience in responding my every naive question and guided me through on each and every step. It's amazing experience.

Printili
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 11, 2024

Vivian, amazing service , help me a lot with some trouble with orders, Very good person and respectful

ChargeX
Mexico
3 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 24, 2024

Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!

robustandrustic
United Kingdom
Over 1 year using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team