Reviews (31,336)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 31, 2024

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
United Kingdom
30 days using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

Outdoor Hive
United States
4 days using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I had great help from the Dser customer service. I'm very pleased with all their help and fast respond! Amazing

Slipps
Sweden
2 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.

Perfect Gifts Inc.
United States
10 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
United States
29 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 25, 2024

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Vinerack
Australia
17 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
United States
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

great app great customer service by Zico. fast impeccable service, was able to help resolve my issue immediately.

My Store
Canada
8 days using the app
DSers replied December 11, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Big thanks to Amelia, fast, kind and accurate assistance!

Eder Boutique
Italy
About 2 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 29, 2024

Jasmine hoje salvou meu dia!!! eu pensando que ia ter um trabalho de muitas horas, talvez ate dias e ela me ajudou em pouco tempo... Resolveu todo o meu problema!!! parabens pelo atendimento 24/7 do dsers, um apoio muito acima da media do mercado!! 5 estrelas

Presente Certo
Portugal
3 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team