Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

March 9, 2024

Isak did a very good job. I had a question about packaging he showed me everything in a short time and he helped me very quick.

Maverick Menswear
Austria
22 days using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

For Sherry,

Thank a lot Sherry for your help and services. You helped me a lot to find the answers to the questions I had for a long time. You were a great help and answered all my questions in a professional and detailed way. Thaanks!

Cubby Shop
Romania
About 1 month using the app
DSers replied January 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 16, 2024

Thanks Isak for you help. Very good service.

Jollyty
France
6 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you

Floamei
Lithuania
5 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Lily from DSers helped me so much. Very informative and helpful for my needs. Thank you so much!

LightsWire
Canada
29 days using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Ralla was so helpful and clarified the information I needed. She was truly helpful and patient.

InspiroChef
United States
4 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Great customer service. I just spoke to Rin and my problem was solved with care.

DinoTrends
Brazil
2 months using the app
DSers replied April 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 3, 2024

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
United Kingdom
5 months using the app
DSers replied March 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

I had a question about the app. This was solved very well by Blanca from the DSers support team.

DERMA BOOST
Germany
8 months using the app
DSers replied February 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 26, 2024

I recently had the pleasure of interacting with Isac from the Dsers team, and I must say, his professionalism and dedication were beyond impressive. From the moment I reached out with my issue, Isac demonstrated a high level of patience and expertise, ensuring that he understood my problem fully before proceeding with solutions.

Isac was not only adept at diagnosing the issue but also exceptionally skilled in resolving it efficiently. His approach was systematic and thorough, which reassured me that I was in capable hands. Throughout the process, Isac maintained a calm and professional demeanor, even when faced with complex challenges, making the entire experience stress-free for me.

Thank you very much!

ZAKTRENDS
Germany
1 day using the app
DSers replied April 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team