Reviews (31,419)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 7, 2024

Myra was exceptional with me. She is very responsive and, above all, incredibly kind. She resolved all my issues with great patience and professionalism. What a pleasure it is to interact with someone like her.

Skinavia
France
About 2 months using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Super simple processes for dropshipping and I like the procedure.
Great support (from Sans) and always available to reply and help me out with any troubles

Homekit
Switzerland
8 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Jasmine hoje salvou meu dia!!! eu pensando que ia ter um trabalho de muitas horas, talvez ate dias e ela me ajudou em pouco tempo... Resolveu todo o meu problema!!! parabens pelo atendimento 24/7 do dsers, um apoio muito acima da media do mercado!! 5 estrelas

Presente Certo
Portugal
3 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 30, 2024

I've talked to Esfania, and she helped me very well to find out how to do certain things.

PurifX
Romania
15 days using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 25, 2024

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Vinerack
Australia
17 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Great service with Rita and answered all my questions!

Right Meow
United States
7 months using the app
DSers replied January 3, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
Brazil
About 2 years using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Excellent service responds quickly and understands what is asked.

Bizungo
Brazil
5 months using the app
DSers replied December 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2024

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

Outdoor Hive
United States
4 days using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent.
Thank you very much Jess for the service

Planet de chiens
Canada
About 2 years using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team