Reviews (31,313)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 23, 2024

Thank you for your service, very helpful and professional.

N Line Store
United States
4 months using the app
DSers replied October 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Rfimp was very helpful and fast to resolve my problem. Thank you.

RENAISSANCE
Canada
About 2 months using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 20, 2024

help full agent and very quick respond
THANK YOU

The Remarkable Spot
United Kingdom
3 months using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!

The Dapper Dynasty
United States
20 days using the app
DSers replied October 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2024

i had two old stores that needed deleted and Sandy was awesome! give her a raise!

NellyzTrendz
United States
2 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Their customer support live chat is through Facebook Messenger however it was very smoothly. And very helpful.

GEN | ERA
United States
8 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

AURAFYE
United States
23 days using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2024

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

yumerest
Canada
About 1 month using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Great customer service, really friendly!
Helped me with some issues regarding removing an old store which I couldn't access anymore. Furthermore provided me with some valuable information regarding the functionality of the DSers application.

5/5 stars! Thx Via!

Kieseco
Netherlands
8 days using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

This person was really helpful and supportive in helping me get the job done correctly when learning how to import products. Thank you for your help.

Pink Pearle
United States
1 day using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team