Reviews (31,313)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 6, 2024

Thank you for your help. Esfania solved my problem quickly. It is a pleasure to work with you.

FBextra
United Kingdom
25 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I just wanted to give a huge shoutout to Sandy for helping me set up all my fulfillment options! She patiently answered all my questions and guided me through the process with so much care. Sandy is truly a gem for the DSers team!

HomeyGlow
Romania
29 days using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 2, 2024

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Chloe!

Boysrings
Bulgaria
29 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

I would reccomend using DSERS as it is has great features and also great customer service . Chloe really helped me a lot today and was patient .

Bundas Bolt
Hungary
6 days using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 1, 2024

The integration is great, pretty simple to use but the best part is the support, they're on the ball and quick to reply. it's easy as you do it through facebook messenger.

DogaPus
United Kingdom
2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2024

I’m very pleased with this app and the customer service they provide. They respond quickly, and it’s great for managing my orders.

Highly recommended.

The Jet Clean - פתרון מושלם לניקוי שיניים
Israel
3 months using the app
DSers replied October 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Muito bom suporte da vivian e aplicação muito boa. acho que é o inicio para todo dropshipper

Dreamy Friends
Portugal
4 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Maria helped me a lot! I am very grateful for that! She saved me a lot of time.. thank you

camionero.shop
Romania
21 days using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Olivia was AMAZING! She was extremely courteous and helped me fix my problem FAST! 10/10!!

five willow moon
United States
About 2 months using the app
DSers replied October 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Used the live chat and spoke to Selena, she was very helpful and solved my issue quickly!

LuvBe Shop
United States
2 months using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team