Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

April 20, 2024

Ralla was so helpful and clarified the information I needed. She was truly helpful and patient.

InspiroChef
United States
4 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

The best app for dropshipping with very helpful support staff. Their agent Ralla went above and beyond to help me when I needed it. They reply almost instantly. I'm very satisfied with this app, highly recommended.

PawPals Emporium
Belgium
27 days using the app
DSers replied March 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 2, 2024

I just spoke with Sandy from the Chatbot, what a professional and responsive service!

Thank you so much for your help ;)

"Q" Clean
France
21 days using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 16, 2024

Thanks to Aimee's expertise and dedication, my shipping and delivery concerns were promptly addressed, leaving me thoroughly impressed and satisfied with the level of service provided. I cannot recommend Aimee highly enough for her outstanding support and assistance.

FINNEX
Canada
3 months using the app
DSers replied February 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Villanelle quickly helped resolve my issue. Very friendly and attentive. I had a positive experience.

Elena Brook
United States
About 1 month using the app
DSers replied March 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 6, 2024

Sandy was very helpful she answered to all my questions and help to solve my problem!

Thanks again

Humble-care
Canada
About 1 year using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited May 3, 2024

Great service with a lot of attention supporting me. Holly was very attentive, quick and knowledgeable.
I highly recommend

HERMART
United States
16 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 3, 2024

I had a issue with a charge and i talked to Lily and Blanca and they helped me get the issue sorted and were super helpful and polite.

My Store
United States
28 days using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited March 18, 2024

sally helped meet get to the right location online for my shipping method problem.

Amolto
United States
5 months using the app
DSers replied February 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2024

Wendy was very helpful, very detailed, and quick with her response and help she answered every question with ease.

Thanks Again Wendy

Jade’s Beaut’e Boutique
United States
3 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team