Reviews (31,348)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 26, 2024

Rita helped with a quick and thorough reply to my question. Appreciate the excellent customer service!

TrulyeCom
United States
11 days using the app
DSers replied December 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2025

Very quick and helpful support.

My Store
United States
5 months using the app
November 14, 2024

Thanks Sherry for helping me quickly and solving my problem :)

Evoventura
United Kingdom
4 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 2, 2024

My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you

Estillo Bolsas e Mochilas
Brazil
4 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Dsers custom service is the best I have ever experienced. Very quick replies and so helpful!

MassCam
Australia
28 days using the app
DSers replied December 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Olivia was AMAZING! She was extremely courteous and helped me fix my problem FAST! 10/10!!

five willow moon
United States
About 2 months using the app
DSers replied October 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
United States
About 1 month using the app
DSers replied October 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Bash & Bliss
United States
10 days using the app
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Amazing Support Team. I had pleasure getting first hand help from Blanca as new to Dsers. She had shown great patience in responding my every naive question and guided me through on each and every step. It's amazing experience.

Printili
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 11, 2024

Sandy was extremely helpful, quick and smart, helped me a ton, thanks!

Kittysvet
Slovakia
About 1 month using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team