Reviews (31,416)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 25, 2024

Maria helped me a lot! I am very grateful for that! She saved me a lot of time.. thank you

camionero.shop
Romania
21 days using the app
DSers replied November 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

I’m really impressed with this application! It has saved me so much time, particularly when handling various challenges. Huge thanks to Blanca for her quick and flexible support—it made all the difference!

Zina Bazar
Luxembourg
About 2 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 24, 2024

amazing customer service and the response was really quick from Celia.

Hadeslights
United States
20 days using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 23, 2024

I had some issues with my pushed products in my store and was helped by a sweetheart called Rin. He came to my rescue and solved the issue in no time. Thank you Rin.

Kitten Inspo
Kenya
24 days using the app
DSers replied October 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Absolutely amazing service I couldn’t ask for more they guide step by step with lot of patience excellent service there is still good people out there.

Thelilhaven
United States
4 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

I would reccomend using DSERS as it is has great features and also great customer service . Chloe really helped me a lot today and was patient .

Bundas Bolt
Hungary
6 days using the app
DSers replied November 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 9, 2024

Vivian!I am glad that you guided me well so I got my first order thank you so much for help me out

Veloura
Australia
6 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 18, 2024

This app made my drop shipping life a whole lot easier. Customer service was good as well!!

Paddlemy
Malaysia
About 1 month using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
United Kingdom
30 days using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Really helpful Customer service. Solved my problem, took the time to understand my problem and had a lot of patience.

Thank you Chloe

The Pet Supply Hub
United Kingdom
29 days using the app
DSers replied October 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team