Reviews (31,317)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 26, 2024

I love the support team here especially Zico since he has assisted me with my store set up with a friendly and supportive manner

Xstacy
Vietnam
10 days using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Excellent Customer Service, very fast, also solved the entire problem, thank you

Paws For Baby
United States
About 2 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Thank you Vivian for helping us in downloading the report. Thank you for the amazing customer support. Professional and reliable!

MotoEmpire
Singapore
12 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 29, 2024

We had the pleasure to be helped by Vivian who was very helpful and kind. She was answering very fast and she was very polite. She answered our questions completely!

Thank you Vivian! :)

Walk Your Style
Cyprus
3 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 27, 2024

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!

Nomad
New Zealand
5 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2024

Dsers custom service is the best I have ever experienced. Very quick replies and so helpful!

MassCam
Australia
28 days using the app
DSers replied December 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Very good platform and excellent customer service. I was attended by Aimee and she solved all my doubts in a moment in a very professional way. I would recommend Dsers without hesitation.

StrapLab
Spain
12 days using the app
DSers replied October 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2024

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

Otherwise Entertainment
United States
3 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 16, 2024

Luna was super helpful and immediately solved a couple of technical issues I was facing with my account. Really great customer support by DSer!

Floatanic
Australia
29 days using the app
DSers replied November 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team