DSers‑AliExpress Dropshipping , 24,791 reviews

The app is really good, and their online support is very efficient. Whenever I had a problem I needed to fix I was quickly answered and helped. Specially with Irene.

I had a problem related to the settings in the ADVANCED section, but not knowing how to set it, I turned to the DSers consultants.
Here I discovered Jesse who immediately helped me. Now my product setting operations in Dsers go much faster. I recommend that you seek the help of DSers specialized consultants.
Thank you Jasse

had some problem in mapping some produts to Dsers but thanks to Aimee she helped me in a very professional and fast way and was very friendly. thanks for the excellent support

I had the same problem for over 1 month. I contacted Dsers support, with the attendant Lucy. She quickly understood my problem and helped me solve it on the same day, thank you very much!

Sylvia is the best there is, she gave me the best service there is and I was very happy that she helped me and really made an effort and in the end helped me with everything. Kudos to her that there will be more representatives like her. Thank you Sylvia

Really proactive and professional. Being a new dropshipper isn't easy and can be quite challenging at times. But Olivia helped me with my questions, and I could see where I was missing something. Thank you so much for your support, and keep up the good work

Today I had the opportunity to have Ms. Wendy for my DSers customer service “Live Chat." representative. She went above and beyond to help me navigate through my shipping crisis. Wendy's excellent customer service absolutely made my day. I felt like she held my hand every step of the way. She did a great job trouble shooting the issue, answered all my questions, and included screen shots for clarity. The best part is she stayed with me until the issue was resolved and my customer’s order was fulfilled successfully. Ms. Wendy exceeded my expectations, resolved my issue and definitely made my experience with her and DSers the BEST part of my day. I recommend DSers 100% for your online Aliexpress service.

The experiences with DSers has been pretty great. I love the tools it offers, and when you explore you find even more features you didn't realize were available. Its not super user friendly in the beginning, but I promise if you take the time to actually explore what DSers has to offer, the user experience becomes exponentially easier. I've also had to contact support on an issue, and they were quick to respond. They even taught me something new! Neva was a great help to me and I'm glad she showed me how to fix the issue I was having, and she made it super simple.

I've been using DSers for a while now, and I can confidently say it's been a game-changer for my dropshipping business on Shopify. The platform is incredibly user-friendly, making it easy to find and import products from AliExpress. But what truly sets DSers apart is their outstanding customer support.

Recently, I encountered a bit of a snag with order fulfillment. Thankfully, Rfimp from the DSers team jumped in and went above and beyond to help. They were incredibly patient, knowledgeable, and guided me through the process step-by-step until everything was resolved. Their prompt and friendly assistance saved the day!

The DSERS support is incredible, they helped me quickly with my problem and were also really nice. I can only recommend it to everyone