Reviews (31,044)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 11, 2024

A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!

Kantinum
France
4 months using the app
DSers replied December 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 19, 2024

I am completely satisfied with the service and handling of DSers. I encountered an error for the first time and reached out for support. The lovely Chloe helped me quickly and courteously. A huge thank you to Chloe! I can recommend DSers 100%!

HiVib
Germany
5 months using the app
November 9, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , thanks Wendy for your help!!! You are wonderfull!!

Maut Chic
Chile
Over 1 year using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Big thanks to the support team Sandy, it was really helpful they do a great job solved my problem in minutes

zzigzigg
Germany
9 months using the app
DSers replied December 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2024

⭐️⭐️⭐️⭐️⭐️
Blanca from the DSers support team was absolutely AMAZING! She helped me with a super tricky order and answered all my questions with so much patience and an incredible sense of knowledge . Her professionalism and friendliness turned what could have been a stressful situation into a breeze ️. Thank you, Blanca, for going above and beyond!

Merlin Bazar
United States
10 months using the app
DSers replied December 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 2, 2024

Vivian was prompt in helping me with my online issue with getting a product pushed through that had stalled during the process. She was very knowledgeable and understanding of my problem, and fixed it right away. I would recommend her to others that need help with their online store needs.

Study Hall Online Emporium, LLC
United States
About 2 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2024

Adele was super helpful and attentive. Thanks so much for your assistance today. You made my day just a little lighter :-)

Guilty pleasure
United States
About 1 year using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 26, 2024

I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue.
It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.

MemoriesOnReplay
Australia
About 1 month using the app
DSers replied November 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 19, 2024

I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”

Noble luxury
United States
4 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 4, 2024

Fantastic help from the Aurora on the Dsers chat when I had a problem with the Mapping for my store. It was fixed within 10mins and enabled me to get a product out to a customer. First issue I've had and very impressed with the help.

Bark Haven
United Kingdom
9 months using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team