Reviews (31,349)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 6, 2024

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

yumerest
Canada
About 1 month using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
Australia
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 27, 2024

Vivian helped me solve my problem, quickly and efficiently.

Macramé Mania
France
About 1 month using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 28, 2024

Merci à Raphael, qui est un life saver !! Patient et très pédagogue, encore merci !!

Cuisine et Spatule
France
Over 3 years using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

I am very happy!!! Chloe! solve my biggest problem and guide me with proper steps, I am very satisfied with their customer support serivce, Thanks

Bazar al emirate
United Arab Emirates
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Very helpful. Thank you!

Maui Trendy Bazaar
United States
6 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes.

very good service!

Fielpower
Netherlands
12 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 2, 2024

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Chloe!

Boysrings
Bulgaria
29 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Atendimento da Lydia. Muito prestativa. Me respondeu super rápido com ótima didática na explicação. Muito satisfeito com o atendimento dela.

Mentes Curiosas Kids
Brazil
12 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team