Reviews (30,490)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 5, 2024

The service call was made quickly and attentively, answering all my questions and giving me information I didn't know. Thank you for your service Vivian.

MAMDS
United States
About 1 month using the app
DSers replied September 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 5, 2024

Aurora has provided me with a 5 star service. The help I have recieved has been professional and to a high standard. I am very greatful...

Urban Runner
United Kingdom
23 days using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Very satisfied with the assistance provided by Villanelle. Thank you.

Devices You Love
United Kingdom
Almost 2 years using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 18, 2024

Great platform with fast and efficient customer support! Highly recommend!

HONEY ROUGE
United Kingdom
About 2 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2024

Very helpful, kind and EXTREMELY fast support! <3

Vibralux
Slovenia
29 days using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2024

As always, it is a pleasure to have agents like Raphael so specialized in Dsers, I am very grateful for his help, 100% recommended.

Our Evolve, LLC
United States
Over 1 year using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Selena, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.

Cozy Corner
New Zealand
11 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited November 3, 2024

Awesome assistance i really like it,Selena is very knowledgeable and mindful person I wish if I can get her whenever I struggle ..Thank you for your Help Selena

SR14
United Arab Emirates
14 days using the app
DSers replied October 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 25, 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Babes Fashions
Australia
16 days using the app
DSers replied August 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Holly Customer Service Representative:
I've just started my journey with DSers and the customer service is great. If you have any questions the staff works quickly and effectively to service you. Do not be afraid to reach out for valuable information for your business!

In Jesus Name
Canada
6 days using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team