Reviews (31,350)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 9, 2024

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes.

very good service!

Fielpower
Netherlands
12 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
United States
8 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Atendimento da Lydia. Muito prestativa. Me respondeu super rápido com ótima didática na explicação. Muito satisfeito com o atendimento dela.

Mentes Curiosas Kids
Brazil
12 months using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Zico was extremely helpful and knowledgeable in sorting out my problem, thank you.

Leggings Gal
Australia
3 months using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

KitKatz
Canada
5 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited December 5, 2024

Holly helped me a bunch great service!!
Celia also very kind and helpful, very good communication skills too!

berserk accessories
United Kingdom
20 days using the app
DSers replied November 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Holly support was top class, she stayed with me and explaining everything and if i had issues she would correct the issues and send screenshot, can not fault the support nor can i fault the app!

Sophistipetz
United Kingdom
19 days using the app
DSers replied November 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada

Dr Outlet
Brazil
8 months using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Helpful, to both the platform and customer service agents, great to have this one in the app store.

Psalmrise
United States
12 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I am very happy with the assistant & help from Celia the DSers's customer support agent

Dreamland Kids
Australia
6 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team