Reviews (31,316)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 10, 2024

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

FINE LINE QUALITY PRODUCTS
United States
7 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 4, 2024

I am thrilled with the help I received, I just started my drop shipping account, and I am happy to have someone so helpful by my side. Everything was rapid and well done, and I hope more companies can make their customer service as good as this

G.O-Jewelry
Israel
11 days using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited December 5, 2024

Holly helped me a bunch great service!!
Celia also very kind and helpful, very good communication skills too!

berserk accessories
United Kingdom
20 days using the app
DSers replied November 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Amazing customer service from Rita, so helpful, and very quick replying, also very patience and friendly

Vaulex
United Kingdom
2 months using the app
DSers replied October 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

I had a fantastic experience with Dsers' support team, especially with Lena. She was incredibly helpful and addressed my technical issues with professionalism and respect. Her guidance made all the difference in resolving my concerns. Highly recommend Dsers for their excellent customer service

Amical Emporium
United States
4 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 11, 2024

I am very satisfied with AL from DSers support team! Very quickly and helpful✨

Eva Toys
Bulgaria
5 months using the app
DSers replied November 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 7, 2024

Helpful, to both the platform and customer service agents, great to have this one in the app store.

Psalmrise
United States
12 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Gostei muito do atendimento e recomendo, Vivian foi 10

Space369
Brazil
About 1 year using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada

Dr Outlet
Brazil
8 months using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Luna from DSers was very helpful and quick with resolving issues I had setting up my store. Thank you!

My Store
United States
2 months using the app
DSers replied October 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team