Reviews (31,350)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 3, 2024

Vivian from DSers Support team was great, she answered really quick and solved my issue in a flash, 5 Stars

Cressencee
United States
About 1 month using the app
DSers replied November 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 4, 2024

Rfimp greatly simplified my supplier mapping process and eliminated the hassle of order fulfillment. His expertise made managing suppliers and processing orders from my website much easier, ensuring everything operated seamlessly. I’m grateful for his thorough guidance, steady support, and step-by-step assistance throughout the entire process.

Bebe Products
United States
7 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 22, 2024

Very good platform and excellent customer service. I was attended by Aimee and she solved all my doubts in a moment in a very professional way. I would recommend Dsers without hesitation.

StrapLab
Spain
12 days using the app
DSers replied October 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Excellent Customer Service, very fast, also solved the entire problem, thank you

Paws For Baby
United States
About 2 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 14, 2024

Recently I talked to Chrissy about some issues, I am very happy that she supported me so much and solved my problem quickly. I am very satisfied. Thank you so much for your support.

Magicraze
India
2 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
Australia
About 1 month using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

very nice chat with Chrissy, he gave me a lot of time to explain and everything what he said was a very big help!! good to see ppls as him/ her witch really deserv more respect !! gz for have him/her a team

P&C Store
Romania
29 days using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Aimee was amazing, 10/10 help, all the best!!!

Zazza Fashion Store
Spain
2 months using the app
DSers replied December 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Thank you Vivian for helping us in downloading the report. Thank you for the amazing customer support. Professional and reliable!

MotoEmpire
Singapore
12 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Thank you Rita for your help. your work deserve more than 5 stars

HUNGATHER
United States
29 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team