Reviews (30,490)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 23, 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
United States
11 months using the app
DSers replied July 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 25, 2024

very satisfied with the support team they was incredibly useful and helped me with all my need (thank you luna)

Paws & Claws Boutique™
United Kingdom
20 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 18, 2024

The costumer help service is great. Estefania helped me a lot. Thank you!

L’AnimalCheri
Portugal
About 1 month using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonia
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I want to thank Aurora for helping me resolving my issue.

Da' AJS Shop
United States
3 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 15, 2024

I chatted with Celia and it was very helpful.
This app is also great for connecting Aliexpress products to your Shopify store.

BABABAD
France
About 1 month using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 21, 2024

The overall experience was really amazing and helpful for me. Appreciate it
Thank you sooo much ❤️

Digital Bazarr
United States
18 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.

Yvonne’s Unique Gifts
United States
16 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2024

BIANCA DID A GREAT JOB TO ASSIST ME ON MY FIRST ORDER FOR MY SHOPIFY STORE

My Store
Cyprus
About 2 months using the app
DSers replied September 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Great customer service!! The representative (Celia) responded very quickly and handled my issue very professionally and solved it within minutes. Thank you team!

Maiki & Co.
United States
6 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team