Reviews (31,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

December 3, 2024

Dsers custom service is the best I have ever experienced. Very quick replies and so helpful!

MassCam
Australia
28 days using the app
DSers replied December 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

BIYO
United Kingdom
About 2 months using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Helpful, to both the platform and customer service agents, great to have this one in the app store.

Psalmrise
United States
12 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 9, 2024

I had a "sold out" product error, and Vivian helped me fix it. She was super helpful and solved my problem. Thanks, Vivian!

Bazaarpa
United States
1 day using the app
DSers replied December 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

One more happy chat with Sherry, today solving all my problems in a patient and calm way. DSers support is 100% knowledgable, in contract with most of the other support i have met who reply to another question or do not know what they say. i have done multiple chats with dsers and i can say all of them were capable to solve my strange problems and teach me how to do things. thank you team./sherry

WorldBoutique.org
Greece
3 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 11, 2024

Chloe on Live Chat helped me so much, I was having a issue with the syncing but she told me about the 5 syncs a day and had it updated for me. Really quick response too, connected within 5-10 seconds.

Nevus
United States
About 1 year using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Best customer services ever! 5/5 Review is not enough!!

LEO-D`OR
France
3 months using the app
DSers replied November 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 18, 2024

Esfania foi a melhor assistente que me ajudou com problemas o app é muito bom e seus assistentes super atenciosos muito bom

Minha loja
Brazil
25 days using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.

Baby Bear Tableware
United Kingdom
3 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 26, 2024

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

Outdoor Hive
United States
4 days using the app
DSers replied November 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team