Reviews (31,346)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 14, 2024

I was helped by Zico on Dsers chat, and I am very grateful. My problem was solved in an instant, much gratitude to Zico from Singapore. I am using the tool and I am loving the experience.

Loja Goduxo
Brazil
16 days using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Gostei muito do atendimento e recomendo, Vivian foi 10

Space369
Brazil
About 1 year using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
United Kingdom
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Zico is of tremendous help. Thank you Zico you have taken us through like a pro

Trail Quest
United States
About 2 months using the app
DSers replied December 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Very Good customer service by Myra, she was very helpful ! 100% recommended

Bottivy | Marchez avec élégance
France
3 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2024

I am very satisfied with AL from DSers support team! Very quickly and helpful✨

Eva Toys
Bulgaria
5 months using the app
DSers replied November 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2024

Great service! Thanks Aurora's support.

Dealstwinkle
China
9 months using the app
DSers replied December 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Neva was EXCELLENT!
This is best chat experience I have ever had!

Neva was attentive and very informative. I finally understand the process after it being thoroughly explained.

Thank you, Neva!!!

BigiDealz
United States
About 2 months using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Very good first impression. Aurora was very quick to sort my problem out.

Osiris Craftworks
United Kingdom
8 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team