Reviews (31,319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I had problems with an order, but Sherry from the Dsers Support helped me instantly even though the late time.
Thank you really much "Sherry"
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Luna
thank you very much >> you were very kind and helpful
wish you a greet career
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
very fast answer thank you so much!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Rin was amazing for me. I was replied to within minutes and sold me issues with mapping suppliers within the first response! I couldn't be happier
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I would say I am very happy with the customer service I received with Dsers-AliExpress.
Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Elora was excellent at helping me. She sent me screenshots to made it easier for me and answered all my questions. Excellent support and can't believe how fast it was.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Maria was very helpful and my problem was solved quickly. Feeling Glad and really Satisfied for the service!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I accidentally connected the wrong PayPal account for DSers to send tracking numbers to and was worried it would cause a lot of issues for my business. Thankfully, Krystal from customer service came to the rescue! She was extremely helpful and patient, walking me through the process step by step to delete the incorrect PayPal account and replace it with the right one. Krystal's professionalism and quick problem-solving made the whole experience stress-free. I couldn’t be more grateful for her assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team