Reviews (30,508)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 16, 2024

Hi Vivian, that was a wonderful conversation about clearing my doubts regarding Dsers droppshipping account and billing Query. Thanks for instant support

Madshop.store
India
6 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Lena was very helpful and is definitely a credit to the support team, answered my questions quickly and professionally to set my mark up rule correctly and corrected what was wrong in my shipping settings

Anythingstores.com
United Kingdom
15 days using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Vivian clarified a question I had about product synchronization through Facebook Messenger. I got my answer in less than 2 minutes.

Vagalume Store
Brazil
15 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 1, 2024

Lucy from DSers support team was kindfull and patience with me. Thanks a lot!

Bugilândia
Brazil
3 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2024

I am extremely glad with Zico's customer service. He was very patient with me all throughout in resolving my issue.

Thank you very much, Zico!

HisMiracle23
United Kingdom
12 days using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Really great and there are people to help you make sure you get and do what you need. The service is outstanding

Fbanshop
United States
27 days using the app
DSers replied August 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 29, 2024

Had a slight issue that was resolved very quickly! Excellent customer service from Sans, Really helpful

Caluchi Charms
United Kingdom
8 days using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Cute Bazaar
Portugal
About 2 months using the app
DSers replied August 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 6, 2024

All i need is just a guidance to start...dsers gave so much information where i could learn almost everything... the only things to do now is to start...thank you so much and the customer service is just great....

ampastel.com
Malaysia
3 days using the app
DSers replied September 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 10, 2024

amazing service' great at explaining' really healpfull. very setisfied. thank you so much for amazing service

DELLFINA
Israel
2 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team