Reviews (31,349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Outstanding Support for Adding a Second Shopify Store
I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.
Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.
Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.
If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was very good and mrs lena is so helpful
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Easy to use and excellent customer service the longest you wait is 2 minutes normally quicker and they're really helpful.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Maria was very helpful and my problem was solved quickly. Feeling Glad and really Satisfied for the service!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I would say I am very happy with the customer service I received with Dsers-AliExpress.
Dsers-AliExpresss provided good customer service. They are responsive to inquiries promptly and have addressed issues that I encounter setting up a store. This level of support is essential for smooth operations of eccommerce business.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service by Rita. Very kind and helped me sort things out!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
We had the pleasure to be helped by Vivian who was very helpful and kind. She was answering very fast and she was very polite. She answered our questions completely!
Thank you Vivian! :)
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Holly me atendeu super bem e resolveu meu problema rapidamente. Fi quei muito feliz com o atendimento
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had problems with an order, but Sherry from the Dsers Support helped me instantly even though the late time.
Thank you really much "Sherry"
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The information was very helpful and timely.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team