Reviews (31,349)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 14, 2024

So far, my experience with using this app has been excellent. Special thanks to Zina for the patient assistance.

MindIncense
New Zealand
2 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 4, 2024

I am thrilled with the help I received, I just started my drop shipping account, and I am happy to have someone so helpful by my side. Everything was rapid and well done, and I hope more companies can make their customer service as good as this

G.O-Jewelry
Israel
11 days using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

I had a fantastic experience with Dsers' support team, especially with Lena. She was incredibly helpful and addressed my technical issues with professionalism and respect. Her guidance made all the difference in resolving my concerns. Highly recommend Dsers for their excellent customer service

Amical Emporium
United States
4 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 9, 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Thank you so much Ms Neva for your support. i feel alot relieved after the support and i am hoping the team will respond quickly in solving the price update. thank you dsers team.

Groovy Moda
United Arab Emirates
4 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 1, 2024

Luna
thank you very much >> you were very kind and helpful
wish you a greet career

Quiet Nest
United Kingdom
29 days using the app
DSers replied November 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Great app, with amazing customer service. Thank you to Rfimp for helping me. They have are very nice and resolved my issue in a timely manner!

Pixel Craft Tech
United States
6 days using the app
DSers replied December 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Fui atendido pela Maria e me prestou um excelente atendimento, muito eficiente!

FishFamily
Brazil
12 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Excellent service. Very Fast and responded all my questions.

Smart Travel Essentials
United States
About 2 months using the app
DSers replied November 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Rfimp was good. Helped me with my issue right away

PawLift
Greece
2 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team