Reviews (30,508)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 23, 2024

I had a problem for days, I contacted Dsers support and Holly who helped me was able to solve it quickly, Thank you Holly for your kindness and good service.

Los Cojines de la Bea
Chile
28 days using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Sans was extremely helpful in solving my fulfillment issues. Thanks Sans your a rock star!!!

QueenTingz
United States
9 months using the app
DSers replied August 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

I must say Sandy helped me alot when I ran into trouble fulfilling an order in dser. She was very helpful and accommodating. Thanks alot. 10/10.

Edu Kiddy
New Zealand
7 days using the app
DSers replied September 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

fast reply and directly to the point.

Gems by L.L
Cambodia
About 1 month using the app
DSers replied October 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 24, 2024

I couldn't be happier with DSers, they make drop shipping so easy! And their customer service is literally the best on the planet!!! Krystal knocked it out of the park, just WOW!

Firefly Studio
United States
3 months using the app
DSers replied August 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Rita was very helpful and solved my login issues very quickly. Great service.

LumaPulse
United Kingdom
About 2 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2024

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Squeaky Pals
Germany
About 1 month using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

5 Stars! Great service!

Dripplo
United States
Over 1 year using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2024

I was assisted by Rita and I really liked it. It was the best service I’ve received in recent years."

Altura Store
Brazil
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

for me it is one of the best and has prompt customer service and is very friendly

Market Store
United States
9 days using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team