Reviews (31,347)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 30, 2024

Great app, with amazing customer service. Thank you to Rfimp for helping me. They have are very nice and resolved my issue in a timely manner!

Pixel Craft Tech
United States
6 days using the app
DSers replied December 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Fui atendido pela Maria e me prestou um excelente atendimento, muito eficiente!

FishFamily
Brazil
12 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Excellent service. Very Fast and responded all my questions.

Smart Travel Essentials
United States
About 2 months using the app
DSers replied November 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited October 13, 2024

I had an amazing experience working with Chrissy from DSers. She was incredibly helpful and patient, guiding me through the setup process and ensuring everything was in place. Her support made the whole experience much easier, and I’m grateful for her assistance. Highly recommend!

Glam Baba
New Zealand
22 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Sans was AMAZING!! Patient, fast, understanding and kind. Really couldn't ask for more. Thank you!!

Iggy Jay
United States
About 1 month using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

Vibe Hive
United States
16 days using the app
DSers replied November 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 26, 2024

I had an excellent experience with Chrissy.

Chrissywas incredibly patient, knowledgeable, and went above and beyond to resolve my issue quickly.

Chrissy friendly and professional attitude made the entire process smooth and stress-free.

Thank you, Chrissy, for your outstanding support!"

Riya's shoppe
United States
2 months using the app
DSers replied October 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had a wonderful experience with Rin. Rin was extremely professional and knowledgeable. very patient and polite. In my 41 years of life, no one had guided me so well. I thank Rin wherever is in the world.

Deni Sport Health
Canada
10 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2025

I thank the technical support for quickly solving my problem that I could not solve, I can’t say much about the application because it’s only the first day I’ve been using it

Colibri
Belgium
About 6 hours using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

My favourite support team. Today I linked with Rfimp and had perfect experience. Very friendly and helping on what I was asking for. You are lucky you have such a posititive person in your team like Rfim

Aura Home
Albania
11 days using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team