Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 13, 2020

This app is a joke!

the 5 star reviews here are fake! Do not install this app and waste your time with it. You'll definitely regret it.

Don't believe the reviews as they are fake. The 5 star reviews are fake!!!

Year Round Holiday
Philippines
20 days using the app
Edited January 6, 2020

I was trying to check my options with suppliers so I stumbled upon DSers. I think the various steps to importing products is a bit hassle haha other platforms allow you to do this in a few clicks so like the number of steps with this one as opposed to the others kind of made me lose interest.

Also it kept on showing 404 error and I tried refreshing so many times, but still no luck. A bit ...

Mom Emporium
Philippines
19 days using the app
DSers replied January 6, 2020

Hello, thank you for your feedback, it's always appreciated.
It actually takes 2 clicks to import a product from your supplier to Shopify, so i'm not sure what steps you are ...

June 14, 2022

Totally pointless app. All the settings you make (country of delivery, delivery time, etc.) do not match the actual information at the end. Waste of time!

BenTriAn
Germany
19 days using the app
DSers replied June 14, 2022

Hellot BenTriAn,

Thank you for your comment, we appreciate all feedback.

May I ask what you mean about the settings? We understand that DSers is not as easy to understand as ...

July 4, 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
United Kingdom
7 days using the app
DSers replied July 7, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

March 8, 2020

This app no inventory manage. After I import products to my shopify store, it went to Inventory managed by Shopify, the quantity show in my location. No wonder I created a shipping profile and setup rate will not show at checkout. It only show ship from my supplier not from this app represent location and sellers. That means, if Alixpress sellers change price and inventory, it will not updated my ...

SOOGOMALL
United States
18 days using the app
DSers replied March 9, 2020

Hi team ! Thank you for your review. The feature you need is available in DSers Pro version. We will roll it out to the public as quick as we can. Thank you for your ...

November 29, 2019

DECU ! J peut meme pas manipuler mes commande librement. Tout est bloquer pas moyen de faire un retour en arrière

FIOBALACCI
France
18 days using the app
DSers replied December 2, 2019

Hi there !

We are sorry that you got issues when using DSers.Please feel free to contact our customer service to get help on Messenger. And we would also like to share our ...

September 1, 2023

não consigo entrar, fica dando erro, e na hora de trocar senha fala que não pode ser registrado

Minha loja
Brazil
18 days using the app
DSers replied September 3, 2023

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

February 2, 2020

needless to say, PLEASE HAVE YOUR COMMUNICATION OPEN FOR ALL USERS. im not a facebook user myself... man, ive go through accounts

Jameshh Online
Canada
16 days using the app
DSers replied February 2, 2020

Hi there! We are always open to all users to communicate. You can find email contact on Shopify app page, on our homepage. If you are normal user who is really willing to ...

December 9, 2019

i am confused and overwhelmed in steps there are so many things I need to do at first. I am a beginner here please help I am currently building store to with Shopify will hire a web designer which I have soon. for me to use this, I also need to download extension for chrome and this app?

Travel Crazies Galore
Philippines
15 days using the app
DSers replied December 9, 2019

Hi there !

Thank you for using DSers. And sorry to hear that you are having issue to use DSers. Could you please contact our support to describe your issue ? We will help to ...

May 31, 2022

Can't even filter out of stock products or replace it customer service makes you repeat 3 times over grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

International Women's Clothing - Women's fashion designer plus size clothes
New Zealand
15 days using the app
DSers replied June 1, 2022

Hello,

Thank you for your feedback and the idea to improve the the filter feature.
We'll take this in consideration and we'll try to implement it in the near future.
If you ...