Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 14, 2022

O suporte é muito bom é 24/7 e respondem sempre rápido e resolvem os problemas de verdade. Quero agradecer a Ivy, Lucy e a Myra

My Fit Peach
Portugal
Over 1 year using the app
DSers replied August 21, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited October 5, 2022

Buena app, funciona bien. El servicio al cliente va de perlas, hay un chat y te contestan al momento. La app NO esta al 100% traducida al español

The Trend Ones
Spain
Over 1 year using the app
DSers replied October 7, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited December 8, 2022

Joy was an excellent customer service executive who helped to answer all my questions in an efficient manner. She is knowledgeable and quick. It is a blessing to work with her and overall Dsers has been very useful to my biz. Thank you.

Today I encountered Nephele who was extremely patient, understood what I wanted quickly and even did screenshots and labelled the steps clearly when I said i need for future reference. Nephele is a gem in your org and wonderful to work with.

Dsers has good customer service - pls keep us the good work!

Pawtisfaction
Singapore
Over 1 year using the app
DSers replied October 9, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited June 20, 2022

Your Agent Aroura's response came quick, and she solved my problem in no time. Great service. I will give her 5 Star! Oliver (dropshippingjet.com)

May's Freedom Store
United States
Over 1 year using the app
DSers replied June 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 10, 2022

Uso este app, muito bom, porém, quando clico para abrir demora muito. As vezes nem abre, fica só carregando. Já conferi minha conexão e não têm nada de errado. Como posso resolver isso...Gostaria de saber se é assim mesmo.

Compraliza
Brazil
Over 1 year using the app
DSers replied June 12, 2022

Hi,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2022

hard to figure out but seems ok. trying to get it set up. I liked Oberlo better. This is very confusing

The Butler's Choice
United States
Over 1 year using the app
April 14, 2022

App works perfectly fine. Joey does an excellent job in customer support! Everyone who work with Aliexpress dropshipping must have Dsers!

edmaramazon8
Brazil
Over 1 year using the app
January 4, 2021

this application is simply brilliant, moreover the after-sales service is fast and efficient. Download it !

déco macramé
France
Over 1 year using the app
DSers replied January 4, 2021

Hi déco macramé,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to be responsive to our users and help the users in every possible way. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 30, 2022

App muito prático de se usar. Facilita muito o envio de pedidos para o Ali.
O suporte é muito bom, fui rapidamente atendido por Villanelle que me ajudou em todas as dúvidas. Recomento

4 You Wear
Brazil
Over 1 year using the app
DSers replied June 1, 2022

Hello 4 You Wear
Thank you for your nice comment!
We hope that you enjoy DSers and never hesitate to contact us if you need help with something!

DSers Team

December 7, 2022

Luna is a great customer rep, she answered my question professionally and solved my problem, I appreciate her help.

We Chic Dress Shop
Canada
Over 1 year using the app
DSers replied December 7, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team