Reviews (29,532)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.
Refine
-
By rating
Vivian from Customer support helped me with my fufillment issues in 5 minutes super helpfull ! also took care of a few bugs i was back in business in under 10 minutes. Customer support is truly wonderfull
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Amazing Customer service, spoke with Vivian today in regards to an issue I was having, she guided me step by step to everything I needed to do and solved all the questions that I had.
Amazing service, thank you Vivian for all your help :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had my first sale today and was having a few issues with DSers connecting to Ali Express
Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account
She was also available for other questions I had as well
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excellent Service with Aim
I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.
What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.
If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.
Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I am so relieved after all with the automated price updating option
I will definitely refer a Friend to DSers
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I want to give a special thanks to Olivia for the excellent assistance I received at Dsers. She was incredibly helpful and responded quickly, which made all the difference. In just a few minutes, my issue was resolved! Additionally, Olivia explained everything clearly and in detail, making the process much easier. It's great to encounter such dedicated and efficient professionals
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team