Reviews (31,321)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 23, 2024

Olivia with her precious service provided me a strong solutin for my issue, thanks to her.

Electronova
Canada
4 months using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

Vibe Hive
United States
16 days using the app
DSers replied November 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 14, 2024

Lydia from the support is the best !!! She answer me for less then 1 min and she resolved my problem very fast !!! 10 Starts for her !!!

Little Kris Box
Bulgaria
About 2 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 10, 2024

very helpful. Always available, cant thank them enough!

luminova
Portugal
22 days using the app
DSers replied October 15, 2024


Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Fui atendido pela Maria e me prestou um excelente atendimento, muito eficiente!

FishFamily
Brazil
12 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 22, 2024

I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry.
Highly recommended.

Mug Warm
Czechia
29 days using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Extremely Satisfied with the support provided by Sandy.
Very quick and detailed response.. solved the problem very quickly..

Bubu Dudu Products
India
About 1 month using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 25, 2024

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.

So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

Lifazen
United Kingdom
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
United States
About 1 month using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 6, 2024

The app works perfectly and the support is good too! Thanks Isak for the top service!

Liwolf
Netherlands
Over 4 years using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team