Reviews (30,508)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 13, 2024

Adele is super helpful, knowledgeable, and great to work with. She was very patient and competently addressed my questions. She made the experience very pleasant.

Senior Discount Center
United States
11 days using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Very fast customer support, recommend

Cortaire
Vietnam
5 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 20, 2024

Awsome quick service! proffesionally answred all my question with patien

awsome!! will do more bussness

KarSeello
Israel
About 2 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 10, 2024

I had the pleasure to work with Zena today, and, this is my first review EVER. I have never done a review for anything in the past. I am quite very satisfied with Zena because she responds very quick, for every question you have regarding the app she has screenshots ready. Easy to read and follow. If I could give 6 stars, I would have.

Keep on going Zina!

Grollys
Netherlands
19 days using the app
DSers replied August 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

The fastest and most professional service I've come across. Solved a problem I don't understand for 3 hours. The best representative I've met.

boost-up
Israel
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2024

Just knew what they doing, helped me very much.

FoamFusion
United Kingdom
19 days using the app
DSers replied November 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2024

Just want to say I love this APP and their customer support people, especially Rita, is top-notch. Very helpful and worked with me through my setup to ensure everything was working correctly. Highly recommended!

Karrikaid
United States
7 days using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Aurora was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

Omega Goods
United Kingdom
3 months using the app
DSers replied September 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2024

I’m happy with customer service from DSerst , specifically with Chloe. My problem was resolved promptly.

Mucen Store
Australia
About 2 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 31, 2024

I had a problem with my order, I spoke to the live chat with MARIA and she was very helpful, she explained everything in detail and solved everything in less than 2 minutes, excellent service!!

SterillPro
Belgium
28 days using the app
DSers replied September 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team