Reviews (30,508)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 31, 2024

I had a problem with my order, I spoke to the live chat with MARIA and she was very helpful, she explained everything in detail and solved everything in less than 2 minutes, excellent service!!

SterillPro
Belgium
28 days using the app
DSers replied September 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2024

An agent named Chloe, He just Provide me a great service about Delivery time and product sourcing. it was worthy!

Thanks a lot dsers Team, and Specially Thanks to Chloe!

Looks Tooks
Bangladesh
5 days using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 17, 2024

I had a chat with Jacinta and it was very informative and helpful. Jacinta was quick at answering the chat and gave me the information I needed. Thank you,Jacinta.

Hustle & Bustle Designs
United States
25 days using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

The Service they provide is top, quick personal help, and they guide you step by step for fix the issue at hand.

NaturCof
Sweden
23 days using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Thanks to Villanelle for helping me. Great service

Réveil Express
France
8 months using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 5, 2024

Good customer service Holly was very helpful and solved my problem quickly

Snooze Lab Co
United States
10 days using the app
DSers replied November 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2024

esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida.
ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.

Tudo Ofertas
Brazil
6 months using the app
DSers replied November 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Vivian was great with answering all my questions and very prompt and accurate. Thank you for helping me solve my issues so fast.

INDESTRUCTIBLE
United States
25 days using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 11, 2024

I have been a headache for the customer service since I installed this app, and all the team have always been very but VERY kind, and incredibly fast (even on Sundays!), this time the great person who solved my doubts was Myra, thanks Myra!!! and of course all the team!

Sinatra Home
Italy
About 2 months using the app
DSers replied August 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

É um atendimento rápido, forma muito atenciosos

NaModa Shop
Brazil
Over 4 years using the app
DSers replied October 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team