Reviews (31,324)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 14, 2024

Maria did an amazing job. I had an Problem with my Supplier and she solved it so fast. The Support was amazing. Thx!

Memory Gems
Germany
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 12, 2024

It's a great app for all drop shippers out there and the support is fantastic too.

Amiriva
Singapore
2 months using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 7, 2024

Celia helped me and was very kindfull and helpful

AVERCI
Israel
8 months using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 1, 2024

Aurora has went above and beyond to assist me today. She is so smart and patient. I received a 5 star service from her. She is the best!

benedore
United Kingdom
18 days using the app
DSers replied December 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 9, 2024

Lena was the best tech and extremely knowledgeable. She resolved my issue very fast. I highly recommend her.

Borddemersac.com
United States
4 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
United States
About 1 month using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2024

thanks to Chrissy for her awesome help with my DSers questions! She was super knowledgeable, patient, and made everything so much easier to understand. I really appreciate her quick and friendly support.

Vect Trade
United Arab Emirates
10 days using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2024

Adele at Dsers was great in help me with on-boarding and first usage of the Dsers, I had almost given up and wanted to switch to another solution as I was not able to use it properly. He helped me understand Dsers fully and how to use different features.

SWAGYLE
United Kingdom
About 4 hours using the app
DSers replied December 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

Great Service on Sandy support! Fast and precise!

Root For Cute
Brazil
4 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Thank you so much you have a wonderful support team, thank you Chrissy for your support.

Lolyta
United Kingdom
4 months using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team